Best Auto Repair, Mamaroneck

CODE OF ETHICS


As a member of the TECH-NET Professional program we agree to:

Ethics

  • Recommend corrective and maintenance services and explain to the customer which of these is required now to correct existing problems and which are for preventive maintenance.

  • Offer customers a price estimate for work to be performed.

  • Obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.

  • Make every effort to keep the customer informed about appointments and completion deadlines.

  • Furnish an itemized invoice for parts and services, priced fairly, which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.

  • Furnish or post copies of any warranties covering parts or service. Use quality Advance Auto Parts auto parts, guaranteed coast to coast.

  • Provide and honor Advance Auto Parts manufacturer warranties.

  • Exercise reasonable care for the customer's property while it is being serviced.

  • Make every effort to fix the customer's vehicle right the "first time".

  • Maintain a system for fair settlement of customer's complaints.

  • Cooperate with established consumer complaint mediation activities.

  • Uphold the high standards of the profession and seek to correct any or all abuses within the automotive industry.


Reviews

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Great, speedy service.

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Soundview has great mechanics who will go out of their way in any way to make sure you get the best service possible. Love it!!

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My vehicle had a check engine light. Rather than bring it to the dealer, I decided to bring it to Ralph and the guys at Soundview Service Center. I heard they had an excellent reputation for being honest and fair. I am so glad I did. They fixed my problem very quickly and I will be back again! Thank you Ralph!

Partners

TECH-NET
ASE (Automotive Service Excellence)
RepairPal Certified
BG Products
IDENTIFIX
Car Care Aware
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